Request access, correct information or raise a privacy concern.
Advance, ever bolder.
For access, correction, deletion, an objection or a privacy concern, email az.oc.loohcshgihlawila@eciffo with the subject “POPIA privacy request – for the Information Officer”. You can also call 051 634 1897 or contact the office at Somerset Street, Aliwal North, 9750. Updated: 20 September 2026.
Give your name, a safe contact method, the type of request, and enough detail to identify the relevant record or webpage. Explain what you would like corrected or reviewed. For a photograph, provide the page address and identify the image. If acting for a learner or another person, state your relationship and authority.
Do not attach full identity documents, medical files or confidential learner records to an initial general email. The school may need proportionate proof of identity or authority before disclosing or changing a record. Ask the office for a suitable way to provide any verification documents it requires.
The Information Regulator’s POPIA page provides Form 1 for objections and Form 2 for correction or deletion requests. Access to records may also involve PAIA procedures. Ask the office for the applicable process and any available PAIA manual. This page is guidance for submitting a privacy request, not a PAIA manual.
Keep a copy of your request and correspondence. The school may ask for clarification, verify your authority, or explain why some information must be retained or cannot be disclosed. Applicable legal timelines and any permitted fees depend on the request. If you do not receive a response, follow up with the office using the contact details above.
You may complain directly to the Information Regulator. Its POPIA forms and guidance include the complaint process and Form 5. Keep relevant correspondence and supporting evidence. Read our Privacy Policy & POPIA Notice for the school’s website privacy information.